Shipping policy
Thank you for shopping withΒ Day Trip Supply. We are committed to providing you with a reliable and transparent shipping experience. Please review the terms and conditions of our shipping policy below.
Domestic Shipping Only
At this time, we ship exclusively to addresses within theΒ United States. While we hope to expand to international destinations in the future, we currently do not offer shipping outside of the U.S.
Shipping Rates & Estimates
Day Trip Supply Products - Free ShippingΒ All Day Trip Supply branded products shipΒ FREEΒ within the United States. No minimum purchase required.
Third-Party Vendor ProductsΒ Some products in our store are fulfilled by independent vendors (such as Printful or Shopify Collective partners). Shipping costs for these vendor products are determined and charged separately by each vendor at checkout and areΒ not controlled by Day Trip Supply. You will see vendor shipping rates displayed separately during checkout for applicable items.
Expedited Shipping:Β If available for your specific product, expedited shipping options and costs will be provided during the checkout process.
Shipment Processing Time
All orders are processed withinΒ 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
- Please note: If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipping Carriers
To ensure the most efficient delivery, we utilize a variety of reputable carriers, including but not limited to:
- USPS, UPS, FedEx, DHL. The carrier used for your specific order will be determined at the time of shipment based on your location and the service level selected.
Shipping Restrictions
- P.O. Boxes:Β WeΒ do notΒ ship to P.O. Boxes. A physical residential or business address is required for all deliveries.
- Military Addresses:Β WeΒ do notΒ ship to APO/FPO/DPO addresses at this time.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Signature Requirements
To provide a convenient delivery experience,Β we do not require a signatureΒ for deliveries. Please ensure your delivery location is secure, asΒ Day Trip SupplyΒ is not responsible for packages stolen after a confirmed delivery by the carrier.
Damages and Replacements
If you receive your order damaged, we will make it right.
- Process:Β Please save all packaging materials and damaged goods. Contact our support team withinΒ 48 hoursΒ of delivery with clear photographic proof of the damage.
- Resolution:Β Once the damage is verified, we will send aΒ replacement item at no additional cost to you.
- Disposal:Β You do not need to ship the damaged item back to us. You may safely dispose of the damaged item once your replacement has been approved.
Lost Packages
Day Trip SupplyΒ is not liable for any products lost during shipping if the carrier marks the item as "Delivered." If your tracking information shows that your package was delivered but you have not received it, please contact the specific carrier to file a claim.
Contact Us
If you have any further questions regarding our shipping policy or the status of your order, please contact us at:
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Email: support@daytripsupply.com
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Contact Form: Contact Us